To support the delivery of the in-house
repairs service through the creation of a Housing Resolution Team
Co-located in Edmonton Centre aiming to resolve 80% of queries at
the first point of contact.
Transfer the existing budget from Customer Services to Council Housing. Seek approval for additional funding for year 1 transitional costs.
Decision type: Key
Reason Key: Expenditure > £250,000;
Decision status: Abandoned
Wards affected: (All Wards);
Notice of proposed decision first published: 31/01/2020
Decision due: Not before 2nd Mar 2020 by Director of Housing & Regeneration - Joanne Drew
Contact: Joanne Drew, Director of Housing and Regeneration Email: email@example.com Tel: 0208 379 6457.
Part 1 & 2 (Para 3): Part 1