The current contract expires on 31st March 2025. A new contract, for 12 months, with a short 30 day notice period to terminate will be agreed to allow the council to assess the feasibility of an in-house telephone team.
Decision type: Key
Reason Key: Expenditure/Savings > £500,000;
Decision status: Abandoned
Wards affected: (All Wards);
Notice of proposed decision first published: 15/07/2022
Decision due: November 2024 by Executive Director - Resources
Lead director: Director of Customer and Communications
Department: Resources Department
Contact: Tom Clark, Head of Revenues and Financial Assessments Email: Tom.Clark@enfield.gov.uk.
Part 1/2 (Para x): Part 1 & 2 (Para 3)