The current contract expires on 31st March
2025. A new contract, for 12 months, with a short 30 day notice
period to terminate will be agreed to allow the council to assess
the feasibility of an in-house telephone team.
Decision type: Key
Reason Key: Expenditure/Savings > £500,000;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 02/10/2024
Decision due: November 2024 by Executive Director - Resources
Department: Resources Department
Contact: Tom Clark, Head of Revenues and Financial Assessments Email: Tom.Clark@enfield.gov.uk.
Part 1/2 (Para x): Part 1 & 2 (Para 3)