Issue details

KD 3529 Pan London Out of Hours Call Handling Framework

Decision for the Council and Enfield Homes to enter into the new Pan London Out of Hours Call Handling Framework Contract which commences in October 12.

Decision type: Key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Decision due: Not before 1st Oct 2012 by James Rolfe (Executive Director Resources)
Reason: Date of Planned Decision

Department: Resources

Contact: Tracey Chamberlain, Head of Customer Access Email: tracey.chamberlain@enfield.gov.uk Tel: 020 8379 6525.

Consultation process

Consultation has been made through:

FR&CS DMT
Customer First Board
Strategic Procurement Board - 6/7
CMB (date to be confirmed)

Consultees

Members of the above Boards/DMTs/CMB.

Part 1 & 2 (Para 3): Part 1