Issue details

KD 4446 Microsoft Customer Relationship Management (CRM) Support & Maintenance Contract Award

The Council requires 1st and 2nd line support of its bespoke customer platform and associated applications built in Microsoft Dynamics Online 2016 and ADX studios.

Decision type: Key

Reason Key: Expenditure > £500,000;

Decision status: Abandoned

Wards affected: (All Wards);

Notice of proposed decision first published: 29/11/2016

Decision due: Not before 2nd Jan 2017 by James Rolfe (Executive Director Resources)

Department: Resources

Contact: Martin Sanders, Service Management & Governance Manager Email: Tel: 02083794775.

Part 1 & 2 (Para 3): Part 1 & 2 (Para 3