Phase II will drive forward automation and
even better customer experience. It will introduce new,
cutting-edge technologies that realise additional benefits for the
service area teams and their customers, aligned with the
transformation roadmap for customer experience.
Decision type: Key
Reason Key: Expenditure > £500,000;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 30/11/2020
Decision due: Not before 24th Mar 2021 by Cabinet Member for Finance & Procurement
Contact: Sue Nelson, Director of Customer Experience, Customer Services & Information Email: firstname.lastname@example.org Tel: 0208 1494903.
Part 1 & 2 (Para 3): Part 1 & 2 (Para 3)