The Council are looking to replace their core
telephony solution which has been categorised as end of life. A
broader programme exists to extend our capability to provide a
Unified Communications platform that will encompass all other
existing voice systems and other means of digital communication.
This will allow us to reduce complexity and costs, streamline our
service and realise additional benefits from end-to-end customer
journeys as well as providing for future innovations in the
area.
Decision type: Key
Reason Key: Expenditure/Savings > £500,000;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 16/11/2022
Decision due: Not before 20th Dec 2022 by Executive Director - Resources
Lead member: Cabinet Member for Finance & Procurement
Department: Resources Department
Contact: Maryam Moussavi, Gov Lead - Supplier Contracts Finance Email: maryam.moussavi@enfield.gov.uk Tel: 0208 132 0062.
Part 1 & 2 (Para 3): Part 1 & 2 (Para 3)