To extend the services that Civica on Demand
provide up to 31/3/25 - Telephony of all council tax and benefit
calls
- processing and support for council tax, benefits and adult social
care financial assessments
Decision type: Key
Reason Key: Expenditure/Savings > £500,000;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 29/09/2023
Department: Resources Department
Contact: Sally Sanders, Head of Service Assessment Email: sally.sanders@enfield.gov.uk Tel: 02083794811.
Part 1 & 2 (Para 3): Part 1 & 2 (Para 3)